HOW TO ACCESS AND DOWNLOAD FILES FROM YOUR SHAREFILE FOLDER

Sharefile is a service that allows businesses to exchange large files that are too large for email and require secured access.

1) When we first setup your account, an email is sent to you that has the address of your shrefile access site. If you did not receive this email or have misplaced it, please email or call us and we will re-send it.

2) Log-in to sharefile with the user name and password that was sent to you in the above email.

3) Click the folder with your name. Any folder name in blue that is underlined is a link that if left clicked once will take you inside the folder. Inside you will find one or more folders with property addresses. Click on the property folder link to view the contents.

4) The next steps will create a "zipped" folder on your computer desktop. If you are unfamiliar with "zipped" folders please visit this microsoft site for additional information. http://office.microsoft.com/en-us/help/HA011276901033.aspx

5) To download the entire folder of photographs, select the check box to the left of the folder name. In the dark blue row above the options begin with the text "With Checked:" select download.

6) if you would like to download individual files, open the photo folder for wither print or MLS/Web. You may now choose to select the check box or boxes to the left of each individual file. Once on or more files have been selected, you can choose "download" from the "With Checked:" row

If the above was not clear, here are the instructions from Sharefile;

Navigating through ShareFile: 

Navigation through ShareFile will help you locate files that you need to download.  To navigate through the account, click on the Folder you wish to view.  This will display the contents of the folder and the files that are available to you.  Also, you can use the Search function on the left side of your screen to search for a particular file or folder. 

To download files or folders: 

Click the check box next to the file or folder you wish to download

Click the Download button 

*Note: Try to remember where you are downloading the file to (Desktop, My Documents, etc) so you can easily retrieve it later. 

Once downloaded, you will see a message in your web browser that the download has completed.  For single files, they will be saved “as-is” to the location of your choice.  If you download multiple files/folders, they will be downloaded as a Zip file (.zip).  This will look like a small folder with a zipper on it. 

To unzip the file and view the contents: 

Right click on the zip file

Select “Extract All”, “Unzip” or “Extract Files” from the menu

After selecting the option, your computer will ask you where you would like to unzip the files to.  The location will be the same as your original zip file.  A second folder will be created matching the zip file.  The only different will be that the icons have changed and the file are available for you to view.  You will notice the zipper has disappeared on the new folder.